INVESTING IN OUR EMPLOYEES
At Assured Guaranty, our people are among our most valued assets and critical to our success. Investing in both our workforce and our workplace strengthens our company, supports our business objectives and better serves our clients.
Employee Development
At Assured Guaranty, we want to recruit and retain talented people. We have programs in place to help our employees improve their credentials and skill sets so that they can achieve their career goals. We maintain a strong commitment to continued education and development – we offer tuition reimbursement, payment of fees for business certifications and professional exams, as well as professional development and training including in leadership, management and effective communication skills, and access to mentoring. When employees thrive, Assured Guaranty thrives too.
Employee Engagement
In 2022, we launched our inaugural employee engagement survey. While we encourage open dialogue, the engagement survey was conducted through a third-party vendor to offer a confidential forum for employees to provide more candid feedback. The vendor conducted the survey, collected and aggregated feedback, and benchmarked results relative to other similar-size financial services companies. The survey was sent to our entire workforce around the world and we received responses from 88% of our employees. Our overall engagement score exceeded the benchmark.
Diversity and Inclusion
We believe that diversity and inclusion in the workforce contribute to the strength and success of our organization. We are committed to building and sustaining at all levels of our company a diverse workforce that is representative of our communities, in a manner consistent with our business needs, scale and resources. Our Diversity and Inclusion policy can be viewed here.
Building a team from different backgrounds, experiences and perspectives leads to increased innovation and creativity. Fostering a work environment that promotes inclusion results in a more productive and impactful sharing of ideas and a stronger community. Respect, professionalism, and fairness are at the heart of our corporate culture.
We are committed to equal employment opportunity and compliance with all applicable work-related laws and regulations. Employment decisions are made and terms and conditions of employment are set without regard to race, color, religion, gender, national origin, ancestry, age, pregnancy, physical or mental disability, genetic information, sexual orientation, gender expression, gender identity, marital status, military and veteran status, citizen status, or any other basis protected by applicable law. We also make reasonable accommodations for disabled employees and applicants, as required by law. Our annual Global Code of Ethics training, which is required for all employees, reminds us that we are all responsible for being part of a respectful and inclusive environment where everyone feels comfortable contributing their ideas and is valued for doing so.
Our diversity and inclusion strategy starts with Intentionality, and is
- driven by Leadership,
- supported through Organizational Commitment,
- reinforced with Training, and
- monitored via Metrics.
Intentionality: Assured Guaranty added a number of talent acquisition strategies to our recruiting practices in order to deliberately reach and attract a diverse and qualified applicant pool. To cast a wider net, positions are posted on Assured Guaranty’s websites and other public job and recruiting websites. For positions which require the use of a search firm, we have instructed our executive recruiters and search firms to present more diverse and qualified applicant pools. Our internal recruiting team also works with organizations that promote the development and advancement of women and underrepresented minorities to help source more diverse applicant pools. We do not use artificial intelligence or other software to screen applicants.
Leadership: Our board members participate in forums and panel discussions, and members of our senior management serve as mentors and executive sponsors of employee resource groups (ERGs) (described below)). To incentivize and hold senior leadership accountable, we incorporate environmental and social responsibility considerations (including with respect to diversity and inclusion) in our executive compensation program.
Organizational Commitment: Responsibility for implementing the goals of diversity and inclusion is shared across our organization. In addition to the leadership and oversight provided by our board and senior management, Assured Guaranty’s employee-led Diversity and Inclusion Committee (D&I Committee) (described below) and ERGs bring us together and combine our collective talents so that we can create a respectful and inclusive culture that engages our employees and enriches our environment.
Training: In 2021, we provided bias awareness training for all of our employees on how to identify and interrupt unconscious bias and the role each employee can play to promote diversity, equity and inclusion. In 2022, we provided workshops on inclusive interviewing for managers and others with hiring responsibilities.
Metrics: We believe that transparency promotes accountability, and accountability leads to improvement. For information about the gender, racial or ethnic composition of Assured Guaranty’s Board, please click here. For the most recent EEO-1 Report for our U.S. workforce please click here.
Living Wage
We pay our employees a fair living wage and offer a generous benefits package to eligible employees that includes health insurance for employees and their families, and a 401K plan and employee stock purchase plan to give employees the opportunity to plan for their future. Please see our Human Rights statement, which provides more detail on compensation as well as health and safety.
COVID-19 response; Hybrid Work
In response to the global pandemic, Assured Guaranty initiated our business continuity protocols and instructed employees to work from home, placing an emphasis on the safety of our employees, their families, and the communities in which they work and live. Our investments in technology and the regular testing of our business continuity plan allowed us to quickly shift to remote work.
The success of remote work, both at Assured Guaranty and across the broader labor market, sparked a collective re-evaluation of the nature of office work. We surveyed our employees for their feedback while also observing industry trends and peer practices to craft a viable and sustainable remote work policy. Currently, we offer employees the option to work remotely for a portion of their time – both as a convenience to them and to remain competitive as an employer.
Health and Wellness
We are committed to promoting a culture of health and wellness for our employees. We offer comprehensive health benefits, gym membership discounts, bicycle parking in our offices that can be paid for out of pre-tax dollars, and health and wellness events throughout the year. In addition, we provide:
ENGAGING WITH OUR STAKEHOLDERS
As a publicly traded company that is listed on the New York Stock Exchange (ticker: AGO), we are subject to, and comply with, numerous disclosure requirements. We also understand the value of dialogue. We welcome the opportunity to communicate and engage with a broad range of stakeholders that includes regulators, policyholders, issuers, investors, shareholders and our own employees. Engagement with stakeholders is not exclusive to our Investor Relations group; in their respective roles, members of our Board, senior management, and others at Assured Guaranty also participate in outreach and make themselves available in compliance with our Corporate Communications policy. We work hard to earn the trust of our stakeholders through a robust program of engagement.
CONTRIBUTING TO OUR COMMUNITIES
At Assured Guaranty, an important part of our commitment to improving the communities we serve is by helping to lower the cost for local, state and sovereign governments to fund vital infrastructure projects. For example, we guarantee financings that benefit public and private school systems, universities, teaching hospitals and medical institutions throughout the United States and the United Kingdom.
We also believe in giving back – in strengthening our communities through corporate philanthropy, volunteering, and encouraging employees to contribute to the causes they care about. We donate directly to many worthy causes and also match employee charitable contributions. We undertake corporate level philanthropic initiatives throughout the year and sponsor events that enable our employees to participate in fund-raising and community outreach activities.
Below are some of the activities we and our employees work together on to express our strong commitment to giving back.
Supporting Women in Public Finance
In addition to the Women's ERG, Assured Guaranty and our employees are actively involved in several industry groups that support and work to advance women in public finance. Assured Guaranty proudly sponsors:
Promoting Education
In addition to educational advancement programs for its employees, we maintain a strong commitment to the education of future business leaders, members of the larger municipal bond industry and, through our outside efforts, within our immediate communities and communities in need.
Examples of the ways we promote education more generally, including outside of our organization, include:
Paid Internship Program
We provide a paid Summer Intern program designed to give college students an opportunity to experience working in a corporate environment. Interns have the opportunity to gain valuable work experiences in departments throughout the company and to be mentored by experienced professionals. We also host a series of internal seminars to educate interns on the fundamentals of the bond insurance industry.
Employee Volunteering
Throughout the year, Assured Guaranty employees choose to volunteer for many and different causes. The Company allows each employee eight hours per annum to participate in volunteer activities. Below are a few examples of the ways we give back by sharing a very valuable resource – our time.
New York Cares Day for Schools: Assured Guaranty employees participate in New York Cares Day as part of our commitment to education. Volunteers donate their time cleaning and helping better organize local schools in order to help create a safer learning environment for New York City students where they can develop and grow. New York Cares shares our belief that education, and the state of a students' learning environment, is fundamental to enrichment and opportunity.
Cycle for Survival: Cycle for Survival, jointly run by Memorial Sloan Kettering Hospital and Equinox Gym, raises money to beat rare cancers, which make up about half of all people fighting cancer. Every dollar raised is directly allocated to rare cancer research at Memorial Sloan Kettering Cancer Center. Assured Guaranty employees have participated annually in the events, which entail raising funds and an evening of cycling.
Social Justice
As a company, Assured Guaranty is committed to providing equal employment opportunities, promoting inclusion and diversity in our workforce, forbidding racial and other forms of discrimination, and striving every day to maintain a working environment based upon mutual respect and cooperation. In response to racially biased incidents, Assured Guaranty has added its voice to those who speak out against unjust acts of violence and supported efforts to advance social justice. In June 2020, Assured Guaranty issued a statement of support for diversity, equality, inclusion and justice, donated $100,000 to the NAACP Legal Defense and Educational Fund, and pledged to match dollar-for-dollar employees’ contributions to eligible not-for-profit organizations whose work promotes a more equitable society. Subsequently, Assured Guaranty has issued statements opposing violence and discrimination against Asian and Pacific Islander Communities and condemning religious hate crimes and discrimination. In addition, Assured Guaranty UK Ltd. published a statement on slavery and human trafficking. For our U.S. offices we announced a holiday in observance of Juneteenth.
Philanthropy and Matching Gifts
In support of our commitment to philanthropy, we match 100% of our employees’ and Board members’ donations to causes that meet our criteria for charitable contributions, up to an approved amount, aiding our employees in making meaningful contributions to the organizations that they wish to support.
The Philanthropy Committee selected several charities to give money to in 2022 including Her Justice; Rich Mix (an arts organization in the UK); Veterans on Wall Street. To support humanitarian relief efforts, Assured Guaranty donated to World Central Kitchen, Airlink, International Rescue Committee and UNICEF as a result of the war in Ukraine, and is giving to four organizations: Save the Children, International Rescue Committee, Islamic Relief USA, and Syrian American Medical Society in response to the massive 7.8-magnitude earthquake that struck Turkey and Syria recently.
Holiday Card Initiative
Every holiday season, Assured Guaranty’s President and CEO, Dominic Frederico, encourages all employees to submit the names of charities that are meaningful to them, from which Assured Guaranty selects two or three to receive sizeable donations. The selected charities typically provide services in a direct, hands-on way to the people they serve and are small enough for our donation to have a real impact. We announce the charities in our yearly greeting “card” to clients, which is an emailed animation; we forgo the printing and mailing of greeting cards during the holiday season both to help fund the charitable contributions and for environmentally friendly reasons.
Data Security and Privacy
Like most organizations, Assured Guaranty relies on digital technology to conduct its businesses and interact with market participants and vendors. With this reliance on technology comes the associated security risks from using today’s communication technology and networks. To defend Assured Guaranty's computer systems from cyberattacks, we use tools such as firewalls, anti-malware software, multifactor authentication, e-mail security services, virtual private networks, third-party security experts, and timely applied software patches, among others.
Awareness and alertness are important components of Assured Guaranty’s cybersecurity program; each year we provide employees with cybersecurity training and phishing exercises throughout the year designed to educate employees about best practices and help them identify and avoid potential threats. We ensure all employees take the required mandated cybersecurity training. We also regularly test employees’ awareness through simulated phishing exercises and then share the results with them.
Assured Guaranty also engages third-party consultants to conduct penetration tests to identify any potential security vulnerabilities. Given the ongoing proliferation of viruses and malware, we continually monitor our computer networks for new types of threats.
Assured Guaranty’s business operations also rely on the continuous availability of its computer systems. We maintain and test our business continuity plan and report on the results to senior management.
Assured Guaranty’s internal audit function, which has been outsourced to an international accounting firm, conducts periodic audits of data security and privacy and reports on such matters to the Audit Committee of the Board of Directors.
The Board of Directors oversees the risk management process, including cybersecurity risks, and engages with management on risk management issues, including cybersecurity issues. The Audit Committee of the Board of Directors has specific responsibility for overseeing information technology matters, including cybersecurity risk, and the Risk Oversight Committee of the Board of Directors addresses cybersecurity matters and vendor management as part of its enterprise risk management responsibilities.
Assured Guaranty also protects itself against risks associated with third party vendors who have access to confidential information or provide business critical functions. Through its Vendor Management Program, we screen these third-party vendors to assess their data security protocols both prior to initial engagement and periodically thereafter for compliance with the program standards.
Assured Guaranty and its subsidiaries are subject to numerous laws and regulations of a number of jurisdictions regarding its information systems, particularly with regard to non-public personally identifiable information. We are committed to protecting personal data and respecting personal privacy. Assured Guaranty’s Privacy Policy explains the type of information that Assured Guaranty collects from its websites and how we will use it. Assured Guaranty’s Security Policy provides important information about internet fraud.
Risk Management
Assured Guaranty has an enterprise risk management framework in place, which operates under the direction of the Risk Oversight Committee of the Board of Directors that is responsible for overseeing that all of the company’s material risks, including credit, liquidity, market, reputational and operating risk, are effectively identified, assessed, monitored, managed and reported to management and the Board. The framework seeks to ensure that risks to the business are appropriately managed to achieve our business strategy and objectives over time, and our risk management protocols and programs are embedded in our business practices. The key components of the framework are the Risk Register, the Risk Appetite Statement and the Own Risk & Solvency Assessment.